Privacy Policy

1. Introduction

At Ticketalo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, phone number, and payment information when you create an account or make a purchase.
• Travel Information: When you book a flight reservation, we collect information such as passenger names, departure and arrival airports, and travel dates.
• Usage Information: We collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Device Information: We may collect information about the device you use to access our services, including device type, operating system, and unique device identifiers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and fulfill your flight reservation requests
• To communicate with you about your account or transactions
• To send you updates, promotions, and marketing communications (if you opt in)
• To improve our website and services
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Airlines and Travel Partners: To create verifiable flight reservations, we may share necessary information with airlines and other travel partners.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to rectification (to correct inaccurate information)
• The right to object to our processing of your information
• The right to restriction (to request that we restrict processing of your information)
• The right to data portability (to receive your information in a structured, machine-readable format)
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ticketalo.com.